We're here to help. Make your enquiry now.
Our office will be closed to the public from 3pm on Wednesday 24 December 2025, and will reopen at 9am on Monday 5 January 2026. We will respond to your enquiry/request once we reopen.
If you have a problem with a lawyer, or have concerns about their professional standards, you can contact us to discuss your issues.We can help resolve your issues by:
- providing you with information;
- working with you and your lawyer to resolve your concerns informally;
- if warranted, support you to lodge a formal complaint with us; or
- if we are unable to deal with your issues then we will explain why and tell you what other options may be available to you.
Our service is free and our staff are impartial, meaning we do not take sides.
Our form takes about 5-7 minutes to complete. Please note that you cannot save the form for later so please allow enough time to answer the questions in one sitting.
Once you complete the form we will review your matter and contact you in the near future. During busy periods this may take a few weeks, however, we will prioritise urgent or high risk matters that may cause significant or immediate consumer harm.
We thank you for your patience.
Please note: if you are seeking help with locating legal documents like wills, deeds, files, powers of attorney and certificates of title please fill out our dedicated form on our How to make a request for legal records page.