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Office location and contact details

Due to COVID-19 our office is closed and we are not accepting visitors. Please use the enquiry forms or telephone numbers below to contact us. 

For consumers 

For all new enquiries use our consumer enquiry form:

Consumer enquiry form

If you are unable to use the web form you can also contact us via:

Phone: 03 9679 8001

For lawyers (including LSB Online support)

Use our lawyer enquiry form:

Lawyer enquiry form

Office hours

Our office hours are from 9am to 5pm Monday to Friday. Our staff are currently not attending the office and we are not accepting visitors.

We are closed on Victorian public holidays.


Reception: 03 9679 8001
Local call cost: 1300 796 344
Fax: 03 9679 8101


We are not currently accepting hand mail or deliveries to our office. Please instead use the lawyer enquiry form or email us. If you need to make a payment to us please do so via LSB Online or as an EFT directly from the trust account (for quarterly SDA account payments).

Street: Level 5, 555 Bourke Street Melbourne 3000
Post: GPO Box 492 Melbourne 3001
Ausdoc: DX 185 Melbourne

Interpreting service

A free interpreting service is available to assist you with communicating with our office. To access this service, contact us via email or using the consumer enquiry form and we will arrange to call you back with a registered interpreter fluent in your preferred language.

National Relay Service

If you are deaf or have a hearing or speech impairment, you can phone us through the National Relay Service. Visit their website at

Contact one of our teams directly

Please note: We do not provide details on lawyers for reference checks but you can check our public register of lawyers that lists all lawyers with a current Victorian practising certificate.

Grants Program


Regulatory Compliance Programs 


Data insights


Policy and Consultations

Email: policy&

Media enquiries


Privacy enquiries


Freedom of Information requests


Courts and Tribunals

If you are a Court or Tribunal writing to this Office regarding a matter please forward your communication to the following email address:

Fidelity Fund enquiries

For information regarding the Fidelity Fund, please see our Trust money compensation from the Fidelity Fund webpage

For further information please email and address your communication to the Fidelity Fund Officer.

Notification of deceased or incapacitated sole principal practitioner/legal director


You should notify us as soon as you become aware that a principal practitioner of a sole law practice, or sole legal director of an incorporated legal practice, has passed away or has become incapacitated so that we can ensure the affairs of the relevant law practice are properly attended to. Please email and address your communication to the Lawyer for External Interventions.

Requests for legal records (including wills, deeds and certificates of title)

If you are looking for a safe custody document held by a law practice that no longer exists, we may be able to help you find it. This includes wills, deeds, files, powers of attorney and certificates of title.

Complete our safe custody document form and we'll search our records and help you find the document or provide information we hold on where it’s located. If we can, we will supply you with the name of the law firm that may have the documents. Alternatively, you can email with your request.

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