Office location and contact details
Our office is temporarily closed due to the COVID-19 (coronavirus) outbreak.
Our staff are now working remotely. Please use the below email addresses and web forms to send in your query or complaint. While we are still able to take calls, our capacity to manage these is now significantly reduced.
To help us process your request more efficiently, please use only one method to contact us. We will aim to respond to you as soon as possible but there may be a delay, especially with telephone calls, during this period.
For the latest information on the COVID-19 disease in Victoria, visit the Department of Health and Human Services website.
Translated information about COVID-19 for people from culturally and linguistically diverse backgrounds, health professionals and industry is available on a dedicated page on the Department of Health and Human Services website here. Information includes factsheets and promotional materials.
For consumer enquiries (including making complaints)
For enquiries by lawyers (including LSB Online support)
Use our new lawyer enquiry form
Regulatory Compliance Programs
Our telephone contacts are:
Reception: 03 9679 8001
Local call cost: 1300 796 344
Fax: 03 9679 8101
Our addresses are:
Street: Level 5, 555 Bourke Street Melbourne 3000
Post: GPO Box 492 Melbourne 3001
Ausdoc: DX 185 Melbourne