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Office location and contact details

For consumers 

For all new enquiries use our consumer enquiry form.

For existing matters, or to lodge a complaint:

Phone: 03 9679 8001

For lawyers (including LSB Online support)

Use our lawyer enquiry form.

Contact one of our teams directly

Grants Program


Regulatory Compliance Programs 


Media enquiries


Office hours

Our office is staffed Monday to Friday, from 9:00 am to 5:00 pm. Our telephone will be unattended between 1:00 pm to 2:00 pm daily.

We are closed on Victorian public holidays.


Reception: 03 9679 8001
Local call cost: 1300 796 344
Fax: 03 9679 8101


Street: Level 5, 555 Bourke Street Melbourne 3000
Post: GPO Box 492 Melbourne 3001
Ausdoc: DX 185 Melbourne

Interpreting service

A free interpreting service is available to assist you with communicating with our office. To access this service, contact us via email or using the consumer enquiry form and we will arrange to call you back with a registered interpreter fluent in your preferred language.

National Relay Service

If you are deaf or have a hearing or speech impairment, you can phone us through the National Relay Service. Visit their website at


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