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How to make a complaint about sexual harassment

Our Sexual Harassment Complaints team have specialised training in managing sexual harassment complaints. You can make a formal complaint, which is managed by the team via our regular complaints process, or you can provide an informal report or information anonymously.

If you are not sure which pathway is right for you, you can speak to our sexual harassment complaints specialists to understand more about the process before deciding whether to make a formal complaint.

To make a complaint to the VLSB+C:

  • call us on (03) 9679 8001 and let us know you’d like to talk to a member of the Sexual Harassment Complaints Team, and we will have someone from the team call you back, or
  • email harassmentcomplaints@lsbc.vic.gov.au, or
  • log a report using our online reporting tool (click on button below).

     Report here

Find out more about each of the reporting pathways below:

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Sexual harassment resources

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VLSB+C Guide for People Experiencing Sexual Harassment

We have developed a resource that provides information about what you might consider doing if you are experiencing sexual harassment, including at the time of an incident and immediately afterwards. Find out about options for reporting sexual harassment, including the various pathways and potential outcomes.

Access our experiencing sexual harassment resource.

VLSB+C Guide for Witnesses to Sexual Harassment

Access a guide providing information about what you might consider doing if you witness or hear about sexual harassment in legal workplaces. It covers actions that bystanders can take to respond to sexual harassment.

Access our witnessing sexual harassment resource.

Australian Human Rights Commission guidance on the positive duty to eliminate workplace sexual harassment

Since 12 December 2023, organisations and businesses have been required to take reasonable and proportionate measures to eliminate workplace sexual harassment, sex discrimination, hostile work environments and victimisation as far as possible, pursuant to the Sex Discrimination Act 1984 (C’th).

The Australian Human Rights Commission (AHRC) has developed a suite of practical guidance materials to help organisations and businesses to understand their responsibilities and the changes they may need to make to satisfy the positive duty.  The most comprehensive legal resource on the positive duty are the Guidelines for Complying with the Positive Duty (2023), which provide examples of practical actions that organisations and businesses can take as well as detailed information about: what the positive duty is and who must meet it; what it means to take ‘reasonable and proportionate measures’; and how the positive duty will be enforced.

The Guidelines also set out seven standards and examples of practical actions outlining what the AHRC expects organisations and business to do to satisfy the positive duty. Those standards are:

  1. Leadership
  2. Culture
  3. Knowledge
  4. Risk management
  5. Support
  6. Reporting and response
  7. Monitoring, evaluation and transparency

The AHRC has also published A Resource for Small Business on the Positive Duty (2023) to provide more targeted information for the small business community about the new positive duty, which may be of particular assistance to smaller law practices.

VEOHRC sexual harassment guideline for employers

Businesses in Victoria have had a ‘positive duty’ to combine both prevention and response measures in their approach to managing sexual harassment since the commencement of the Equal Opportunity Act 2010 (Vic).

The Victorian Equal Opportunity and Human Rights Commission's 2020 Guideline: Preventing and responding to workplace sexual harassment provides practical, easy-to-implement advice for employers to help them comply with their legal obligation to keep every employee safe from sexual harassment.

VEOHRC has identified six minimum standards that Victorian employers must meet to comply with their positive duty to eliminate sexual harassment. These include steps to prevent sexual harassment, as well as appropriately responding to sexual harassment when it does occur. 

These standards are: 

  • Knowledge Employers understand their obligations under the Equal Opportunity Act and have up-to-date knowledge about workplace sexual harassment. 
  • Prevention plan Sexual harassment is prevented through the development and implementation of an effective sexual harassment prevention plan. 
  • Organisational capability Leaders drive a culture of respect by building organisational capability.
  • Risk management Employers have built a culture of safety and address risk regularly. 
  • Reporting and response Sexual harassment is addressed consistently and confidentially to hold harassers to account, and responses put the victim-survivor at the centre. 
  • Monitoring and evaluation Outcomes and strategies are regularly reviewed, evaluated and improved.

The guideline also includes a step-by-step guide for dealing with sexual harassment complaints, a risk matrix tool, and a gender equality framework to help employers take action on the underlying issues that drive sexual harassment.

As the authoritative and comprehensive resource on Victoria’s positive duty for employers and workplace sexual harassment, this guideline may be considered in judicial proceedings when deciding whether employers have complied with the law.

Support and response tool

Also available is an innovative online Sexual harassment support and response tool. This free and confidential interactive chat tool guides employers, people who have experienced sexual harassment, and bystanders through information about sexual harassment and their rights and responsibilities, if they encounter sexual harassment at work.

Source: Victorian Equal Opportunity and Human Rights Commission

WorkSafe guide for employers on sexual harassment

Work-related gendered violence, including sexual harassment, is a serious occupational health and safety issue. The WorkSafe guide is intended to help employers prevent and respond to work-related gendered violence.

Sexual harassment is a common and known cause of physical and mental injury. Where there is a risk of work-related sexual harassment causing physical or mental injury, employers have an obligation under the Occupational Health and Safety Act 2004 (Vic) to control that risk. This obligation is in addition to the obligation of employers under the Equal Opportunity Act and the Sex Disccrimination Act 1984 (Cth).

Those with management and control of a workplace must ensure, so far as is reasonably practicable, that the workplace is safe and without risks to health.

You can download a copy of the guide from WorkSafe’s website. For more information, see Gendered Violence: WorkSafe Victoria.

Law Council of Australia - National Model Framework Addressing Sexual Harassment for the Australian Legal Profession

The LCA's Model Framework was developed as a guidance material to assist the profession to proactively prevent and respond to sexual harassment.

Legal workplaces can adopt it in its entirety or use it, along with a helpful checklist, to augment or refine existing policies.

You can download the Model Framework on the LCA website.

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Workplace sexual harassment

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What is sexual harassment?

Sexual harassment is unwanted conduct of a sexual nature, which a reasonable person would anticipate, in all the circumstances, would make the other person feel offended, humiliated or intimidated. It can be physical, verbal or written (including through online spaces and social media platforms). 

Examples of behaviour that could be workplace sexual harassment include:  

  • a manager making jokes about pornography during a staff video conference 
  • someone asking intrusive questions about a co-worker’s sexuality 
  • a client groping or inappropriately touching someone 
  • an employer insisting on hugging the female volunteers when they finish their shift 
  • a worker repeatedly texting another worker to tell her she is beautiful, and they want to take her out 
  • an employer promising a job applicant a role if they perform sexual favours 
  • a staff member repeatedly trying to kiss and grope a co-worker during drinks after work 
  • comments on social media that use sexually explicit language to insult a female staff member.

Recognising the ‘workplace’ 

Sexual harassment constitutes ‘workplace sexual harassment’ when it occurs in locations and spaces that are in some way connected to work, including: 

  • at work (that is, on the work premises as well as in other common areas such as the carpark, lifts, entrance or reception area and bathrooms outside of the work premises) 
  • at work-related events, meetings or where people are carrying out work-related functions or activities outside of the physical work premises (for example, at a Christmas party, conference, on a work trip or when travelling to work)  
  • in online spaces and through technologies and social media platforms (for example, during remote work) 
  • between people sharing the same workplace (for example, contractors or people in a co-working space).

Sexual harassment is not just an individual problem, it is a systemic issue driven by the broader discrimination, disrespect and inequality that women experience in everyday life.  

Anyone can be sexually harassed. However, most harassers are male, and the majority of their targets are women. 

Certain groups also experience disproportionately high rates of sexual harassment, including LGBTIQ people, young women, women with disabilities, Aboriginal and Torres Strait Islander women, and women from multicultural and multifaith backgrounds.

Source: Victorian Equal Opportunity and Human Rights Commission

Sexual harassment in the legal profession

Our Sexual Harassment in the Victorian Legal Profession study showed that one in three survey respondents had experienced sexual harassment at some point in their career. However, there are significant differences between the experiences of women and men in the profession, with 61% of female respondents and 12% of male respondents reporting experiencing sexual harassment in Victorian legal workplaces. 

The study consisted of two surveys, conducted in August and September 2019. The first survey was sent to all Victorian legal practitioners, with more than 2,300 lawyers responding about their experience of sexual harassment in the profession. The second was sent to principals of law practices to collect data about how sexual harassment is managed in their workplaces. 

Our study found that:

  • Harassment was recent - for a majority of people reporting sexual harassment in our survey it occurred within the last five years, and for 25%, this was in the last 12 months
  • Women, and in particular junior women, were most likely to be harassed 
  • Harassers were almost always male (90%), often in a more senior role than the affected person (72%) and regularly aged over 40 (66%), and that it was common for a sexual harassment incident to be part of a pattern of behaviour from the harasser (40%), and for the harasser to be known for being involved in similar incidents
  • There is a power imbalance that allows sexual harassment to occur and go unchecked
  • Most harassment goes unreported
  • Many workplaces don’t have the policies, procedures or reporting mechanisms in place to address harassment, and that training is rare.

Our regulatory strategy aims to tackle the issues raised in our report with both proactive and reactive measures.

You can read more about our report here.

VLSB+C Guide for People Experiencing Sexual Harassment

We have developed a resource that provides information about what you might consider doing if you are experiencing sexual harassment, including at the time of an incident and immediately afterwards. Find out about options for reporting sexual harassment, including the various pathways and potential outcomes.

Access our experiencing sexual harassment resource.

VLSB+C Guide for Witnesses to Sexual Harassment

Access a guide providing information about what you might consider doing if you witness or hear about sexual harassment in legal workplaces. It covers actions that bystanders can take to respond to sexual harassment.

Access our witnessing sexual harassment resource.

Reporting sexual harassment

There are a number of ways you can report sexual harassment. You can report anonymously, or you can report on the record. Whatever you choose to do, there are supports available to help.

If you are in danger or want to report a crime, you should contact Victoria Police on 000.

VLSB+C

If you wish  to discuss a matter confidentially with us, or make a report or complaint relating to sexual harassment by a lawyer, please contact our sexual Harassment Complaints Team.

Victorian Equal Opportunity and Human Rights Commission

Australian Human Rights Commission

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Sexual harassment

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