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If you decide to engage a lawyer to help you make a claim, we may help you cover the costs.

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Unqualified legal practice

Engaging in unqualified legal practice, or falsely claiming that you are qualified to engage in legal practice, is a criminal offence in Victoria. Each year, we investigate instances of unqualified legal practice by individuals and/or businesses.

Generally, three things may be unqualified legal practice:

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Six questions to ask about legal costs - Easy English

You need a lawyer. What do you pay?

White text on a blue background reads Why do clients complain about legal costs? Image of a hand giving a thumbs down gesture.

Legal costs and protecting consumer rights

Legal costs and protecting consumer rights

Legal costs and billing

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Before making an enquiry or complaint

What you need to know 

For most complaints you must try to resolve the issue with the lawyer first. If you have tried and cannot fix the problem, or it's not reasonable for you to do so, we may be able to help.

Please consider the information below before making a complaint.

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Get your lawyer's costs in writing

When you hire a lawyer in Victoria they charge professional fees for their services.

How much they will charge you depends on a few things such as:

  • how much time you need them for
  • how complex the work is
  • who works on your legal matter, and
  • the type and quality of legal services they offer.

There are several billing methods that lawyers may use to charge for their services.

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