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You can usually talk to your lawyer first about any concerns you have about your bill. They can explain their fees and charges in more detail, or they may offer you a remedy.

If you are not satisfied with your lawyer’s response after speaking to them, you can contact us for assistance.

We will let you know if we can help you or explain other options that may be available to you. This could include working with you and your lawyer to agree an outcome.

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Complaints about us

We are committed to providing high-quality services and improving the way we work. If you are unhappy with how we interacted with you, you can share that with us.  

We’d like to know your thoughts on whether we: 

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Public notice

Notice to clients and all other parties dealing with lawyer Roland Voon and the law practice Lloyd Meridian Legal

The law practice Lloyd Meridian Legal, formerly operated by the lawyer Roland Voon, is under external intervention and its affairs are being wound up.

Publication

Questions to ask your lawyer

In this document you will find a range of questions you may want to ask when you meet your lawyer for the first time

Publication

2022 Victorian Legal Services Board and Commissioner Annual Report

This report contains information about our operations and financial performance for the 2021-22 financial year.

Paying a lawyer to help with your Fidelity Fund compensation claim

If you decide to engage a lawyer to help you make a claim, we may help you cover the costs.

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Unqualified legal practice

Engaging in unqualified legal practice, or falsely claiming that you are qualified to engage in legal practice, is a criminal offence in Victoria. Each year, we investigate instances of unqualified legal practice by individuals and/or businesses.

Generally, three things may be unqualified legal practice:

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Publication

Six questions to ask about legal costs - Easy English

You need a lawyer. What do you pay?

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