Last updated on
If you have a problem with a lawyer, or have concerns about their professional standards, you can contact us to discuss your issues.
We can help resolve your issues by:
We are committed to providing an accessible, responsive service to all Victorians. While the majority of people communicate with us in a courteous manner, a small number of individuals can sometimes be angry, frustrated or distressed or act in other ways that may be challenging.
We recognise that people who demonstrate challenging behaviour often have a legitimate grievance and we will continue to deal with complaints on their merits. Our officers will treat people who contact us with courtesy, and we expect this courtesy to be returned.
This section provides information for the community about the VLSB+C's views on current issues.
22 January 2026
A former Victorian lawyer has been jailed for more than four years and can no longer practise law after stealing more than $480,000 from a client experiencing significant vulnerability.
Employees, consultants and other income sharers of law practices who are not Australian legal practitioners are referred to as lay associates under the Legal Profession Uniform Law (Victoria). Lay associates may work in management, secretarial, financial, human resources, administrative, clerical and other support roles.
This strategy explains the way we have chosen to do our work. It ensures that we are transparent, responsive and accountable to all our stakeholders. It provides clarity of purpose among our staff, and supports the best use of our resources.
Risk management is integrated into our practices, operations, business plans, and philosophies.
Our Public Interest Disclosure Policy explains our approach to disclosures under the Victorian Government's Public Interest Disclosures Act 2012.