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We recognise the benefits of digital self-help tools to consumers and lawyers.

These tools can help consumers quickly navigate common and simple legal processes e.g. standardised forms or letters. They can also save lawyers time to focus on more complex legal matters.

When developing a digital self-help tool, it’s important not to cause unnecessary risk to the consumers who use it or the law practice or legal service provider responsible for it.

Here are some things you can do to ensure your tool is safe and consumer-friendly.

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Statement on Coroner's findings into the death of Veronica Nelson

Statement from Victorian Legal Services Board CEO and Commissioner Fiona McLeay on the Coroner's findings into the death of Veronica Nelson

Ms Nelson, 37, was a proud Gunditjmara, Dja Dja Wurrung, Wiradjuri and Yorta Yorta woman, who passed away in tragic circumstances while in State custody on 2 January 2020.

Form

NAB Statutory Trust Account Opening Requirements Form

This form is to be completed and returned to a NAB branch when opening a trust account with NAB.

Media release

VLSB+C annual report for 2021/22 tabled in Parliament

Our latest annual report wraps up a busy 12 months focused on protecting and empowering consumers, enhancing legal practice and ethics, and improving access to justice.

Publication

2022 Victorian Legal Services Board and Commissioner Annual Report

This report contains information about our operations and financial performance for the 2021-22 financial year.

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