Social Security Rights Victoria has launched a new online support service, including a medical chat bot, to support people to apply for the Disability Support Pension.
We funded DSP Help in our Designing Justice Differently grants round to encourage the use of human-centred design and technology to improve access to justice.
One of the challenges SSRV clients face is navigating the detailed requirements for medical evidence to support their application.
“The Med Bot” can help make this often complex task quicker and easier and even helps to prepare a personalised Evidence Kit.
Find out more about how this online tool can help people navigate the Disability Support Pension application process via an ABC news article here.