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Re-setting my password

Use these instructions if you have forgotten your LSB Online password.

You have three attempts to enter your password before your account will be locked. If you lock your account, contact us via the Lawyer enquiry form to have it unlocked. After your third attempt click ‘Forgot password’ to have a new temporary password emailed to you.

Visit LSB OnlineOn the LSB Online login page, click on the button ‘Forgot password’

Note: this is a screenshot, you need to visit LSB Online to click on the button.

LSB Online log in screen

Enter your username and date of birth and click submit.

Note: your username is your practitioner ID, not your solicitor code or bar roll number.

Password reset screen

A temporary password will be sent to the email address connected to your LSB Online account. Use this temporary password to reset your password.

Note: if you have changed email addresses and cannot access your reset password, you will need to lodge an enquiry via our lawyer enquiry form to have your email changed. Select 'Assistance > Assistance with logging in to or using LSB Online' in the enquiry form.

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