News
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24 March 2026
Understanding How Australians Use Legal Services: The Pilot X-LULU Survey
Research Director Nigel Balmer explains how new survey research is providing an evidence-based window into the real-life experience of legal service users across Australia.
23 March 2026
When legal services work and when they don't
A new paper by Professor Nigel Balmer compares how people deal with transactional legal matters compared to complex disputes – and why it matters
1 September 2025
New Legal Services Research Centre to boost access to justice
We are pleased to have launched the new Legal Services Research Centre.